User to user discussion and support for UltraEdit, UEStudio, UltraCompare, and other IDM applications.

FTP, SFTP, FTPS, and SSH/telnet console issues
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*** UEStudio 11.20.0.1006
When connecting via SFTP, The login takes a long time(+25 secs) when attaching to any machine running: HP-UX, But connects(SFTP) almost immediately to any machine running: SunOS

If I use the FileZilla client and connect via SFTP to either a HP-UX or SunOS machine, It connects and gives directory listing in about 2 secs( see log below ).

Is there a way that I can get a very detailed log in UEStudio like in FileZilla( see below ) so I can try and determine why UEStudio it takes so long to connect to a HP-UX machine?

Tia

Code: Select all
22:09:13   Status:   Connecting to xxxxx.yyyyy.com...
22:09:13   Trace:   Going to execute "C:\Program Files\FileZilla FTP Client\fzsftp.exe"
22:09:13   Response:   fzSftp started
22:09:13   Trace:   CSftpControlSocket::ConnectParseResponse(fzSftp started)
22:09:13   Trace:   CSftpControlSocket::SendNextCommand()
22:09:13   Trace:   CSftpControlSocket::ConnectSend()
22:09:13   Command:   open "me@xxxxx.yyyyy.com" 22
22:09:13   Trace:   Looking up host "xxxxx.yyyyy.com"
22:09:13   Trace:   Connecting to xx.xxx.xxx.xx port xx
22:09:13   Trace:   Server version: SSH-2.0-OpenSSH_5.3p1+sftpfilecontrol-v1.3-hpn13v5
22:09:13   Trace:   Using SSH protocol version 2
22:09:13   Trace:   We claim version: SSH-2.0-PuTTY_Local:_Jan__8_2012_14:40:35
22:09:13   Trace:   Doing Diffie-Hellman group exchange
22:09:13   Trace:   Doing Diffie-Hellman key exchange with hash SHA-256
22:09:14   Trace:   Host key fingerprint is:
22:09:14   Trace:   ssh-rsa 2048 ......................................
22:09:14   Trace:   Initialised AES-256 SDCTR client->server encryption
22:09:14   Trace:   Initialised HMAC-SHA1 client->server MAC algorithm
22:09:14   Trace:   Initialised AES-256 SDCTR server->client encryption
22:09:14   Trace:   Initialised HMAC-SHA1 server->client MAC algorithm
22:09:14   Trace:   Using keyboard-interactive authentication. inst_len: 0, num_prompts: 1
22:09:14   Command:   Pass: *********
22:09:14   Trace:   Access granted
22:09:14   Trace:   Opened channel for session
22:09:14   Trace:   Started a shell/command
22:09:14   Status:   Connected to xxxxx.yyyyy.com
22:09:14   Trace:   CSftpControlSocket::ConnectParseResponse()
22:09:14   Trace:   CSftpControlSocket::ResetOperation(0)
22:09:14   Trace:   CControlSocket::ResetOperation(0)
22:09:14   Trace:   CFileZillaEnginePrivate::ResetOperation(0)
22:09:14   Status:   Retrieving directory listing...
22:09:14   Trace:   CSftpControlSocket::SendNextCommand()
22:09:14   Trace:   CSftpControlSocket::ChangeDirSend()
22:09:14   Command:   pwd
22:09:14   Response:   Current directory is: "/home/me"
22:09:14   Trace:   CSftpControlSocket::ResetOperation(0)
22:09:14   Trace:   CControlSocket::ResetOperation(0)
22:09:14   Trace:   CSftpControlSocket::ParseSubcommandResult(0)
22:09:14   Trace:   CSftpControlSocket::ListSubcommandResult()
22:09:14   Trace:     state = 1
22:09:14   Trace:   CSftpControlSocket::SendNextCommand()
22:09:14   Trace:   CSftpControlSocket::ListSend()
22:09:14   Trace:     state = 2
22:09:14   Command:   ls
22:09:14   Status:   Listing directory /home/me
22:09:14   Trace:   CSftpControlSocket::ListParseResponse()
22:09:14   Trace:   CSftpControlSocket::SendNextCommand()
22:09:14   Trace:   CSftpControlSocket::ListSend()
22:09:14   Trace:     state = 3
22:09:14   Status:   Calculating timezone offset of server...
22:09:14   Command:   mtime ".sh_history"
22:09:14   Response:   1330115663
22:09:14   Trace:   CSftpControlSocket::ListParseResponse(1330115663)
22:09:14   Status:   Timezone offsets: Server: -21600 seconds. Local: -21600 seconds. Difference: 0 seconds.
22:09:14   Trace:   CSftpControlSocket::ResetOperation(0)
22:09:14   Trace:   CControlSocket::ResetOperation(0)
22:09:15   Status:   Directory listing successful
Have you enabled in UEStudio at Advanced - Configuration - FTP the setting Show FTP log in output window and have opened the output window during connecting?

And have you selected a Server Type other than Auto in FTP Account Manager dialog for the account connecting to HP-UX server? Selecting the appropriate server type might be helpful.
I'm sorry, I've experimented with this so much trying to figure out whats going on I left out those details in my post/question.

Mofi wrote: Have you enabled in UEStudio at Advanced - Configuration - FTP the setting Show FTP log in output window and have opened the output window during connecting?

Yes, I've enabled that option, but it doesn't show any of the handshaking/connection info, only the directory listing which is useless because that info is shown in the main FTP open or save window anyway!

Mofi wrote: And have you selected a Server Type other than Auto in FTP Account Manager dialog for the account connecting to HP-UX server? Selecting the appropriate server type might be helpful.

Yes I've tried most all the host types available but to no avail, I've currently got it set to "UNIX"
Image

Thanks again for any/all assistance.
spaceBAR wrote:
Mofi wrote: Have you enabled in UEStudio at Advanced - Configuration - FTP the setting Show FTP log in output window and have opened the output window during connecting?

Yes, I've enabled that option, but it doesn't show any of the handshaking/connection info, only the directory listing which is useless because that info is shown in the main FTP open or save window anyway!

Confirmed this behavior. It lists the appropriate handshake info with FTP, but in SFTP, it skips it and only provides the directory listing as stated.

This is definitely an issue as far as I can tell.

Unable to confirm taking a long time for that type of server, as I don't log into an HP-UX. However, HP-UX is simply a UNIX server, so setting it to UNIX should alleviate that issue. I'm on a pretty slow dial-up, and I'm able to connect fairly quickly to the servers I connect to.
I don't have any further ideas than contact IDM support by email and ask for help on this connection issue, or use Wireshark, a free network protocol analyzer for Unix and Windows. But searching for a network problem with Wireshark needs high knowledge about the protocols and is therefore most likely not the right approach on this issue.
Thanks for your input! I have sent an email to IDM Support referencing this post.
6 posts Page 1 of 1