I'm configuring a new PC running Windows 10 and UE version 28.10.0.26. The former PC was running Windows 10 and UE version 23.00.0.42. I ran the backup process on the former PC. Then ran the restore process to import the settings (using the .uec file). When I restart UE, the settings remain at the default and do not import the backed up settings. I found nothing valuable in the help/documentation regarding the backup and restore process, so I searched the UltraEdit site and found nothing addressing this in any forum, wiki, or power tips page. In fact, the website contains conflicting information for this (see step 1 below).
Troubleshooting I've done:
==> UltraEdit staff: Note that while both of the web pages mentioned above reference Backup and Restore, there are differences in the screenshots with no mention of which UE version each one comes from. It would help your user community to place version information on these pages (and others where relevant) so we know if we are looking at an older version no longer applicable to the one we are running.
Thanks in advance for all input.
Troubleshooting I've done:
- I ran backup on the former PC.
- The former PC backup window is seen in the attached file: "Screenshot_Backup window on former PC.png". The items in the window (e.g. Application Menus, Popup Menus, etc.) correspond to the second screenshot in number 1 on the UltraEdit power tips page: Backup and Restore Settings.
- The new PC backup window contains different elements as seen in the attached file: "Screenshot_Backup window on new PC.png". The items in the window (e.g. Ribbons, Layout and menu/toolbar customizations, etc.) correspond to items in the screenshot on the UltraEdit wiki page: Backup / restore user customizations .
- I ran restore on the new PC multiple times, selecting all items each time. Each time a message box appeared stating I must restart UE for the updated settings to take effect, so I close UE, and restart it.
- The first time a small message window appeared stating "Settings were restored from <folder>" where the folder was %USERPROFILE%\AppData\Roaming\IDMComp\UltraEdit\. This was not the folder I specified in the restore process - I had selected the folder in which I saved the backup. Settings were not restored.
- Subsequent times, the small message window states "Settings were restored from <folder>" where the folder was the one I specified as the backup folder with the .uec file. However, in the text box below this message, it states "Restored files:" and every file is from the folder %USERPROFILE%\AppData\Roaming\IDMComp\UltraEdit\ not from the restore folder I specified. See text box contents in attached file: "Restore textbox.txt" where I replaced the relevant path name with %USERPROFILE%. This seems to be a possible root cause of the problem - UE restore ignores the folder and file specified in the restore window. Again, the settings never get restored.
- Is there a known conflict when restoring settings in UE 28.10.0.26 from settings backed up in a prior UE version such as 23.00.0.42? If so, what is the process to successfully backup and restore the settings, and where is this documented on the website?
- When I run restore on the new PC, I find some of the settings (see attached file: "Screenshot_Restore window on new PC.png") correspond to files in %USERPROFILE%\AppData\Roaming\IDMComp\UltraEdit\ (see attached file: "Screenshot_Files in Roaming UE folder.png"). It's not clear which of the file extensions (.mb1, .pb1, or .rb1) UE uses to build the list in the restore window, but I don't care (although the text box mentioned under step 2 above has files with a variety of extensions). One problem I see is that there are multiple items with the same name (just different dates) in the restore window.
- What is the purpose of the files in the roaming folder? If for the storage of settings, can the end-user specify another folder to store these files?
- What is the purpose of multiple files with the identical name (except for date) in the roaming folder? If I happened to make a backup on those dates in the filename, why does UE not overwrite the prior file?
- Should I delete some of these files or is there an automated process for that?
- What must I do to get the settings successfully restored on the new PC? I have spent some time on this process (I certainly did not anticipate backing up and restoring settings would take hours). The old PC will be taken away in the next couple days, so it would help to hear a reply sooner rather than later.
==> UltraEdit staff: Note that while both of the web pages mentioned above reference Backup and Restore, there are differences in the screenshots with no mention of which UE version each one comes from. It would help your user community to place version information on these pages (and others where relevant) so we know if we are looking at an older version no longer applicable to the one we are running.
Thanks in advance for all input.
+1
- Restore textbox.txt (8.43 KiB) 0