SFTP login takes a long time when attaching to HP-UX

SFTP login takes a long time when attaching to HP-UX

26
Basic UserBasic User
26

    Feb 25, 2012#1

    *** UEStudio 11.20.0.1006
    When connecting via SFTP, The login takes a long time(+25 secs) when attaching to any machine running: HP-UX, But connects(SFTP) almost immediately to any machine running: SunOS

    If I use the FileZilla client and connect via SFTP to either a HP-UX or SunOS machine, It connects and gives directory listing in about 2 secs( see log below ).

    Is there a way that I can get a very detailed log in UEStudio like in FileZilla( see below ) so I can try and determine why UEStudio it takes so long to connect to a HP-UX machine?

    Tia

    Code: Select all

    22:09:13	Status:	Connecting to xxxxx.yyyyy.com...
    22:09:13	Trace:	Going to execute "C:\Program Files\FileZilla FTP Client\fzsftp.exe"
    22:09:13	Response:	fzSftp started
    22:09:13	Trace:	CSftpControlSocket::ConnectParseResponse(fzSftp started)
    22:09:13	Trace:	CSftpControlSocket::SendNextCommand()
    22:09:13	Trace:	CSftpControlSocket::ConnectSend()
    22:09:13	Command:	open "[email protected]" 22
    22:09:13	Trace:	Looking up host "xxxxx.yyyyy.com"
    22:09:13	Trace:	Connecting to xx.xxx.xxx.xx port xx
    22:09:13	Trace:	Server version: SSH-2.0-OpenSSH_5.3p1+sftpfilecontrol-v1.3-hpn13v5
    22:09:13	Trace:	Using SSH protocol version 2
    22:09:13	Trace:	We claim version: SSH-2.0-PuTTY_Local:_Jan__8_2012_14:40:35
    22:09:13	Trace:	Doing Diffie-Hellman group exchange
    22:09:13	Trace:	Doing Diffie-Hellman key exchange with hash SHA-256
    22:09:14	Trace:	Host key fingerprint is:
    22:09:14	Trace:	ssh-rsa 2048 ......................................
    22:09:14	Trace:	Initialised AES-256 SDCTR client->server encryption
    22:09:14	Trace:	Initialised HMAC-SHA1 client->server MAC algorithm
    22:09:14	Trace:	Initialised AES-256 SDCTR server->client encryption
    22:09:14	Trace:	Initialised HMAC-SHA1 server->client MAC algorithm
    22:09:14	Trace:	Using keyboard-interactive authentication. inst_len: 0, num_prompts: 1
    22:09:14	Command:	Pass: *********
    22:09:14	Trace:	Access granted
    22:09:14	Trace:	Opened channel for session
    22:09:14	Trace:	Started a shell/command
    22:09:14	Status:	Connected to xxxxx.yyyyy.com
    22:09:14	Trace:	CSftpControlSocket::ConnectParseResponse()
    22:09:14	Trace:	CSftpControlSocket::ResetOperation(0)
    22:09:14	Trace:	CControlSocket::ResetOperation(0)
    22:09:14	Trace:	CFileZillaEnginePrivate::ResetOperation(0)
    22:09:14	Status:	Retrieving directory listing...
    22:09:14	Trace:	CSftpControlSocket::SendNextCommand()
    22:09:14	Trace:	CSftpControlSocket::ChangeDirSend()
    22:09:14	Command:	pwd
    22:09:14	Response:	Current directory is: "/home/me"
    22:09:14	Trace:	CSftpControlSocket::ResetOperation(0)
    22:09:14	Trace:	CControlSocket::ResetOperation(0)
    22:09:14	Trace:	CSftpControlSocket::ParseSubcommandResult(0)
    22:09:14	Trace:	CSftpControlSocket::ListSubcommandResult()
    22:09:14	Trace:	  state = 1
    22:09:14	Trace:	CSftpControlSocket::SendNextCommand()
    22:09:14	Trace:	CSftpControlSocket::ListSend()
    22:09:14	Trace:	  state = 2
    22:09:14	Command:	ls
    22:09:14	Status:	Listing directory /home/me
    22:09:14	Trace:	CSftpControlSocket::ListParseResponse()
    22:09:14	Trace:	CSftpControlSocket::SendNextCommand()
    22:09:14	Trace:	CSftpControlSocket::ListSend()
    22:09:14	Trace:	  state = 3
    22:09:14	Status:	Calculating timezone offset of server...
    22:09:14	Command:	mtime ".sh_history"
    22:09:14	Response:	1330115663
    22:09:14	Trace:	CSftpControlSocket::ListParseResponse(1330115663)
    22:09:14	Status:	Timezone offsets: Server: -21600 seconds. Local: -21600 seconds. Difference: 0 seconds.
    22:09:14	Trace:	CSftpControlSocket::ResetOperation(0)
    22:09:14	Trace:	CControlSocket::ResetOperation(0)
    22:09:15	Status:	Directory listing successful

    6,632551
    Grand MasterGrand Master
    6,632551

      Feb 25, 2012#2

      Have you enabled in UEStudio at Advanced - Configuration - FTP the setting Show FTP log in output window and have opened the output window during connecting?

      And have you selected a Server Type other than Auto in FTP Account Manager dialog for the account connecting to HP-UX server? Selecting the appropriate server type might be helpful.

      26
      Basic UserBasic User
      26

        Feb 25, 2012#3

        I'm sorry, I've experimented with this so much trying to figure out whats going on I left out those details in my post/question.
        Mofi wrote:Have you enabled in UEStudio at Advanced - Configuration - FTP the setting Show FTP log in output window and have opened the output window during connecting?
        Yes, I've enabled that option, but it doesn't show any of the handshaking/connection info, only the directory listing which is useless because that info is shown in the main FTP open or save window anyway!
        Mofi wrote:And have you selected a Server Type other than Auto in FTP Account Manager dialog for the account connecting to HP-UX server? Selecting the appropriate server type might be helpful.
        Yes I've tried most all the host types available but to no avail, I've currently got it set to "UNIX"


        Thanks again for any/all assistance.

        2362
        MasterMaster
        2362

          Feb 26, 2012#4

          spaceBAR wrote:
          Mofi wrote:Have you enabled in UEStudio at Advanced - Configuration - FTP the setting Show FTP log in output window and have opened the output window during connecting?
          Yes, I've enabled that option, but it doesn't show any of the handshaking/connection info, only the directory listing which is useless because that info is shown in the main FTP open or save window anyway!
          Confirmed this behavior. It lists the appropriate handshake info with FTP, but in SFTP, it skips it and only provides the directory listing as stated.

          This is definitely an issue as far as I can tell.

          Unable to confirm taking a long time for that type of server, as I don't log into an HP-UX. However, HP-UX is simply a UNIX server, so setting it to UNIX should alleviate that issue. I'm on a pretty slow dial-up, and I'm able to connect fairly quickly to the servers I connect to.

          6,632551
          Grand MasterGrand Master
          6,632551

            Feb 26, 2012#5

            I don't have any further ideas than contact IDM support by email and ask for help on this connection issue, or use Wireshark, a free network protocol analyzer for Unix and Windows. But searching for a network problem with Wireshark needs high knowledge about the protocols and is therefore most likely not the right approach on this issue.

            26
            Basic UserBasic User
            26

              Feb 27, 2012#6

              Thanks for your input! I have sent an email to IDM Support referencing this post.